Thanks so much for being patient with our delayed start this morning— and for the great work you do for us!!!

I have never come across someone who explains things as well as Jen does.

Jen, I wanted to express my appreciation for working with me for the Mandy Harvey concert. You were A-M-A-Z-I-N-G and the captioning was awesome.

After a two-year absence from CART and captioning, I knew I needed a crash course in all the current technology. Jen tailor-made our sessions just for me and zeroed in on the areas where I felt I needed the most work. As a result, I have a much stronger foundation and can take on more work involving more difficult technical setups. Jen is a busy captioner too, but she goes out of her way to make herself available when I have any emergency questions about set-ups. She’s a life-saver!

Caption Pros has provided us with excellent CART captioners for the classroom. They are punctual, pleasant, knowledgeable, and have the best interest of the student at all times. They have never missed one day in the classroom. 

Caption Pros has furnished CART for one of our students with a hearing impairment. The CART captioning has provided him with independence, self-assurance, and has allowed him to become self-directed. I truly believe that without CART, our student would not be the overachiever he is today.

The community college that I attended had their own CART company. But for me, it was not nearly as good as the company I was used to. My high school team was much more efficient, accurate, and organized. I enjoyed working with Jen. Her expertise in CART greatly improved my academics.

Jen’s dedication, professional skills, generosity, and personal warmth make her very special to our chapter and to the entire hearing loss community.

We often hear that people enjoy our meetings and learn so much from our presenters because they are able to understand every word that is said. CART is essential to us, and Jennifer makes that possible.

I just wanted to drop you a line and tell you how impressed I am with the amazing customer service that Jen from Caption Pros has provided us. We've been struggling for weeks to find a bug in our platform that wouldn't allow captions to be uploaded. I'm happy to say, it looks like the issue is finally resolved and we are going to start uploading captioned videos this week. It has been a frustrating and time-consuming task. Yet, through it all, Jen has been patient and supportive and amazingly responsive.

I want to take this opportunity to express my appreciation to you for providing the CART services at the recent meeting of the American Auditory Society. Our participant wrote to me to tell me how helpful you were in allowing her to follow and enjoy the proceedings of the meeting. I had an opportunity to look over your shoulder a few times and I was very impressed with your speed and accuracy!