What Is Streaming?

Streaming is a general term in I.T. that refers to broadcasting or presenting over the Internet. As Internet service providers get faster and more reliable, more businesses are using streaming to further grow their businesses and add innovative and interactive ways to communicate with their target audiences.

Streaming is happening in real-time and in big numbers. The types of events streamed to the Internet are endless today. Companies are also utilizing social media platforms like Instagram, YouTube and Facebook to reach their audience.

Why Do I Need to Include Captions?

Right now a live-streaming revolution is taking place around the world, but millions of people are excluded from it. The majority of webcasts, webinars, and social media live streams do not include captions, excluding many people with hearing loss. 48 million Americans alone experience some form of hearing loss.

If you have media on your website or social media pages that is not accessible to the deaf and hard of hearing, we can help ensure your platforms are compliant with the ADA regulations. Not only will captioning your webcasts meet the needs of your participants but it will also help your organization meet Section 508 compliance requirements.

Who Uses streamed Captioning?

If you are an online trainer and do the majority of your business transactions and training online, there is a lot of work that goes into planning a webinar or live stream. One factor that often goes without consideration is accessibility. If attendees do not understand what is being said, they will not watch your event. Accessibility planning is crucial.

Including human-generated real-time captions makes your event more attractive to viewers who may have English as their second language. 

Human-generated captions provide a much-needed link to comprehension and communication access for everyone. Making your live event accessible to everyone demonstrates your commitment to inclusion and builds greater trust between your audience and your brand.

How Is streaming Captioning Done?

Caption Pros has a team of highly trained and certified real-time captioners. Our captioner listens to your meeting or event and accurately types every spoken word using a stenographic keyboard. The captioner’s computer translates the steno language into English text, formatted as captions. Those captions are streamed to an internet-connected device like a smartphone, tablet or laptop. The individual receiving the service can read the captions in real-time on their device through a link Caption Pros will provide. We can provide access and inclusion anytime, anywhere.

In addition to remote streamed captioning services by Caption Pros, we also include a text file following your session. When time is of the essence, we may also use real-time editors during your live event to ensure a fully edited transcript is ready immediately. While the industry standard is to provide roughly edited files within 24 hours, we can provide a fully edited transcript delivered the same day as your event, if requested.

Remote Streaming By Caption Pros Comes With A Transcript

As our professional captioner’s live captions turn your speech into text in real-time, a transcript is also being created during your webinar or webcast. You can make a written transcript of your webinar training available to whomever you choose, use it to write complementary content to accompany the webinar, or keep it on file as a record of your webcast. If your webinar was recorded and you intend for it remain online for people to watch at a later date, the transcript can be used to create closed captions. We can help you with the final output of this file as well.

For videos or live streams that will be live on the Internet, you may also want an .SRT, .VTT. or .SCC file.  These are postproduction files that can be uploaded to a platform to be able to give the option to display closed captions on playback.  Postproduction caption files require an additional workflow after your live event has concluded.  This is a service we offer to our realtime captioning clients.

Still Have Questions?

Visit our FAQ page for a list of frequently asked questions or feel free to drop us a line through our contact form and we will get back to you as soon as possible.