Your tech questions answered.
Have you ever turned down a job because you didn’t know how to connect using the requested method? In this day and age, captioners need to know about always-evolving platforms. There is so much more to captioning than just writing realtime! Become more familiar with platforms such as Zoom, Adobe Connect, Elluminate, StreamText, 1capapp, and hardware such as Text on Top.
Going on-site and have questions about how to display captions? Let us help. Need help learning how to script in AccuCap or BCS? Let us help. Do you have general questions about Windows 10 and billing software and overall organization? Let us help.
Increase your earning potential by always being able to say “yes” to every job! Learn how to have a Plan A, B, and C when on-site at a job. Ask us your specific question and we will work through the solution together.
Jennifer Schuck
Learn From An Industry Pro
Jennifer is a Total Eclipse/AccuCap user and can answer questions regarding: Zoom, Streamtext, 1capapp/1Fuzion, audio connections, on-site display, general organization, Windows 10. Her knowledge and understanding of the technical aspects of captioning will help you go to the next level in your captioning career.
Book a 30-minute discovery session with Jen for $50
Learn From An Industry Pro
Pete provides general support to help you get the most out of your technology. He works with Eclipse users and is expert in Adobe Connect. Do you have questions about Windows 10 and macOS, audiovisual systems and audio setups, networking, and a11y technology? He is well-versed in all of these and understands the needs of captioners. Whether you need a COM port “whisperer” or just a crash course in the basics of Windows 10, Pete is happy to help.
Book with Pete
Pete Elsesser
Stacey Potenza
Learn From An Industry Pro
As a captioner with 15 years of experience, Stacey is a Stenograph Case CAT/BCS user who can help you organize your workflow, configure your onsite display, optimize onsite and remote audio, as well as help you set-up and troubleshoot various third-party streaming text platforms. Her knowledge and experience is inclusive, but not limited to: YouTube, iCap, Adobe Connect, Blackboard, Zoom, WebEx, etc. Let Stacey ease your fears surrounding today’s technical landscape, both in your home office and while on site.
Book with Stacey
Consulting Package Options
We are not a substitute for your support contract with your CAT software vendor. Tech Pros are the go-to for those times when your questions pertain to platforms/methods that do not have tech support.
Our “Tech Pros” are captioners or I.T. consultants that can answer your questions when you have no one else to turn to. We are working professionals just like yourself. So be proactive about learning what you need to know before the job! We will likely not be available for your 911 situation.
Please book a 30-minute discovery session with your Tech Pro of choice and bring your questions! Time booked is non-refundable. Upon completion of your discovery session, a recommendation for a consulting package option may be offered to you.
* Please be advised that each Tech Pro has their own cancellation policy. At a minimum, cancellations within 24 hours are non-refundable, unless canceled by the Tech Pro.