Captioning Technology Consulting by Tech Pros

Your tech questions answered.

Have you ever turned down a job because you didn’t know how to connect using the requested method? In this day and age, captioners need to know about always-evolving platforms. There is so much more to captioning than just writing realtime! Become more familiar with platforms such as Zoom, Adobe Connect, Elluminate, StreamText, 1capapp, and hardware such as Text on Top.

Going on-site and have questions about how to display captions? Let us help. Need help learning how to script in AccuCap or BCS? Let us help. Do you have general questions about Windows 10 and billing software and overall organization? Let us help.

Increase your earning potential by always being able to say “yes” to every job! Learn how to have a Plan A, B, and C when on-site at a job. Ask us your specific question and we will work through the solution together.

Jen Bio Circle

Jennifer Schuck

Learn From An Industry Pro

Jennifer is a Total Eclipse/AccuCap user and can answer questions regarding:  Zoom, Streamtext, 1capapp/1Fuzion, audio connections, on-site display, general organization, Windows 10. Her knowledge and understanding of the technical aspects of captioning will help you go to the next level in your captioning career.

Book a 30-minute discovery session with Jen for $50

Please use this form to request a 30-minute discovery session with one of our Tech Pros. The cost for booking is $50. Please send us a message by filling out the form below and we will get back to you shortly.

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Consulting Package Options

We are not a substitute for your support contract with your CAT software vendor. Tech Pros are the go-to for those times when your questions pertain to platforms/methods that do not have tech support.


Our “Tech Pros” are captioners or I.T. consultants that can answer your questions when you have no one else to turn to. We are working professionals just like yourself. So be proactive about learning what you need to know before the job! We will likely not be available for your 911 situation.

Please book a 30-minute discovery session with your Tech Pro of choice and bring your questions! Time booked is non-refundable. Upon completion of your discovery session, a recommendation for a consulting package option may be offered to you.


* Please be advised that each Tech Pro has their own cancellation policy. At a minimum, cancellations within 24 hours are non-refundable, unless canceled by the Tech Pro.

Jen's knowledge and experience is invaluable when it comes to troubleshooting technical issues. She is concise and efficient in diagnosing and remedying issues.

Kayla Lotstein

After a two-year absence from CART and captioning, I knew I needed a crash course in all the current technology. Jen tailor-made our sessions just for me and zeroed in on the areas where I felt I needed the most work. As a result, I have a much stronger foundation and can take on more work involving more difficult technical setups. Jen is a busy captioner too, but she goes out of her way to make herself available when I have any emergency questions about set-ups. She’s a life-saver!

Susie Dezelan

I have never come across someone who explains things as well as Jen does.

Liane Tomlinson